Refund policy

We want you to love your purchase. If you're not satisfied, you may return most items within 30 days of delivery for a full refund.

To be eligible for a return:

• The item must be unused and in its original packaging
• You must have proof of purchase (order confirmation or receipt)

How to start a return
Email us at danielkocibusiness@gmail.com with your order number and the item you'd like to return. We'll respond with return instructions within 1–2 business days.

Return shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, in which case we'll cover the cost.

Refunds
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or incorrect items
If your item arrives damaged or isn't what you ordered, contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or full refund at no cost to you.

Non-returnable items
Items marked as final sale, or items returned without proof of purchase, are not eligible for return.